Customer Service — English Account
Sutherland
About the role
Join Sutherland in New Cairo on a premium US account (AT&T or Comcast). 💰 Package: 20,800 EGP NET (including KPIs, granted for the first 3 months) + 1,800 EGP tech allowance. Night & overnight allowance: 1,100 EGP. Benefits per account: • AT&T — total 21,100 EGP (night + tech allowance + KPIs). Overtime: 700 EGP/hour. Comp-off: 6,000 EGP. • Comcast — total 21,100 EGP (night + tech + KPIs) plus sales components (e.g. double salary), so you can earn more than 21,100/month. Overtime: 500 EGP/hour. Comp-off: 4,000 EGP. Eligibility for a cancelled day off: 4,000 EGP. General overtime: 500 EGP/hour. Medical & social insurance, fully paid training, and promotions after 6 months. Note: some of these figures depend on the business and aren't fixed.
What you'll bring
- B2 / C1 English level
- Graduates only — max age 36
- 2 days off · rotational & night shifts
- Door-to-door transport in all areas (incl. Cairo; door-to-door for girls, any shift)
- Medical & social insurance · fully paid training
- Promotions after 6 months